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Do you extend the "return window" for the holiday shopping season? I would like to get my holiday shopping done in November but will wait if we only have 30 days
Yes, we do extend the return window during the Holiday season. For all orders placed between November 15th and December 31st, you have until the end of January (January 31st) to return new/unused items.
For bike and scooter returns (purchase made between 11/15 and 12/31), we can arrange your return shipping via UPS at no cost. Only scooters and bikes can be returned in this manner. You can find out more information and organize your bike/scooter return here.