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Processing and Shipping time?
Orders received by 12pm EST Monday-Friday on regular, non-holiday business days will ship same day*. Orders received after will usually ship the next business day. Exceptions may apply for any order which requires additional review for various reasons. Transit time varies depending on the customer proximity to our warehouse, located in Grand Rapids, MI.
All scooter and kickboard orders ship via UPS, which typically arrive within 1 – 5 business days after shipping.
Most parts and smaller item orders (not containing a scooter) ship via USPS, and typically do not require more than 5-7 business days of transit time.
If you need expedited shipping, please contact our office for shipping quote, at (888) 236-5657 M-F 9am-5pm EST.
*Please allow 2 - 3 business days of processing time during Holidays, including Black Friday and Cyber Monday. Thank you!
*Please note, all orders, including orders placed with expedited shipping options, are subject to 2-3 days of processing time.