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We ordered on Amazon and would like to return/exchange, can we send the item to you? Can you offer me a refund on an Amazon-fulfilled purchase?
We are not able to offer refunds or exchanges for purchases made on Amazon.com (and other online sale sites). As Amazon.com (and any other sale site) is the entity receiving your payment and fulfilling the order, you will need to contact them regarding any returns/exchanges. For Amazon returns, you will want to log into your Amazon account (www.amazon.com) and click on “My Orders”:
Then, select the transaction in your order history and click on “Return an Item”:
We are also happy to assist you in coordinating an Amazon return— please contact us if you encounter any difficulties, we are here to help!