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Julie and Geoff
Meet the Micro team
general manager & nat'l accounts manager
Ask Meghan! Meghan can solve any problem AND she leaps tall buildings. We are slightly reluctant to let this be known but Meghan knows everything about everything that happens here and has a hand in most of it. Other relevant info is that she has an obsession with Disney (she became happily married there) and a craze for Christmas, incurable. She also is step-mom to 2 amazing boys and while she says that we ALL bring her joy, she does really seem to favor the boys. WARNING: her acuity and diplomacy are such that lines to her office form early.
Favorite Scooter: Micro White
customer service director
David totally rocks as our Customer Service Director. If you have ever needed information or had a problem at Micro, you know what we are talking about. Exceptionally professional, kind and articulate. However, it was only when he was announced as winner of the 2015 International Customer Service Executive of the Year Bronze Award, that we became aware we had an INTERNATIONAL phenomenon on our hands. The Stevie Awards is the Oscars of the Customer Service world, complete with an award ceremony in Toronto! When NOT at work, David continues in rock star mode, playing guitar in a band and hanging out with his lovely wife. She is part of the Micro team so he also gets to hang out with his lovely wife at work. Nice gig. He loves his dog, which we wanted to mention in case Kozmo should happen to read this. Ruff. And, also he loves playing basketball.
Favorite Scooter: Flex Blue
Ja m i e
director of marketing & business development
Ja m i e is an awesome marketer. We are pretty sure she has clones or is an identical triplet. She produces such an impossible amount of work that cloned or tripleted are the only reasonable explanations. A proud wife and mom who also enjoys kayaking, cooking and fur babies, every day is a marketing feast with J a m i e around!
Favorite Scooter: Micro White
client relations/acct. management
In addition to looking after our store clients, Katie is also the mastermind behind some of our best Accessories, from Micro t-shirts to tattoos! She is fun, kind and loves communicating with clients - don't be surprised if you hear from her soon as she checks in to say "hi" and see how everything is going. She loves Northern Michigan and cheers on all the Detroit sports teams!
Favorite Scooter: Micro White
Kris's job is to give away scooters. We pay her to do that because she is so good at it. Sounds easy, we know, but there are a lot of twists and turns. She is amazingly thorough, incredible with details, and the best question-asker ever, something we are admitting without her asking. Just this once. Transplanted from Chicago, she is now thriving here with husband and children. She says working with scooters definitely takes the cake, beating out her previous occupations of teaching and consulting! She is a sci-fi movie geek, as well as a scooter geek. She loves the outdoors, too, nothing geeky about that.
Favorite Scooter: Micro Black
Meg is the soothing voice of Micro. She brings just the right mix of cheekiness, cheeriness and smarts to the phone whenever you call and is willing to help you in any way she can! Meg laughs a lot, fortunately it's a really nice laugh. Originally a Hoosier, a former teacher and now an important member of the Micro team, Meg loves watching sports, cooking, and listening to live music and having fun with her husband and her spunky dog Kozmo.
Favorite Scooter: Flex Blue
Tino is a our -est guy - tall-est, nic-est, helpful-est, dad to baby that is cut-est. Tino also is sporti-est, with great stories about his basketball-playing years and life in California. Loves watching and playing sports when he is not spending time with his wife, daughter, family and friends.
Favorite Scooter: Micro Suspension
warehouse assistant manager
Definitely a multi-dimensional guy, James is an artist at heart with an eye for detail, who also loves to build and wrench on cars, most recently working on his 1965 Ford Falcon.
He spreads his good vibes with his great smile (see photo) and is an exceptionally hard worker. Having spent time in California and Oregon, he loves to cook & spend time outside.
Favorite Scooter: Benj
Charles is our man from Detroit, the motor city. Originally. Now he's our man in Grand Rapids, (otherwise known as G-Rap), the scooter city. Charles is very family oriented, which works out great because he is a new Dad and really loving it. He works really hard, it's amazing to watch him in action. We should make a video. He has a great personality and loves to help others.In his off time, you'll find him on the basketball court, playing video games, or watching films.
Favorite Scooter: Suspension
Ma t t
web and it administrator
"Have you tried turning it off and on again?" Ma t t is our go-to guy for all things website, e-commerce accounts, software, I.T. support and admin. Needless to say he is a busy guy. His spare time is also pretty busy, with competitive Jiu-Jitsu and video games, skateboarding, making art and music, web design, non-profit work, and spending time with his family.
Favorite Scooter: Crossneck XL
Jon's official title is Accountant but he is our Data Man. And these days that's what it is all about. He analyzes and makes sure we know what we are selling, how many, to who, and where - so helpful!! He also does the Accounting, perfectly (also very helpful:))
Jon is married with 3 children who test ride all the Micro kids products (again, helpful!) With 3 kids, it's lucky he is a family man - he enjoys spending time with his family, playing board games, trying out new foods and watching sports!
Favorite Scooter: Suspension - He's tall, and this is Micro's tallest!
Michael is a warehouse genius! Remember what Einstein said about geniuses (99% and 1%), well, Michael's version is more 50-50 - he's smart and analytical AND a hard worker. He is a great manager of a great team, a match made in scooter warehouse heaven. Whatever the exact formula is, Michael (and team) have managed to transform our warehouse in a way that none of us even imagined was possible. In his spare time, Michael just likes to be hilarious, grab some nature time in the woods, keep up on the latest health and nutrition (so that he can live forever and feel great too). If you hear noises when you pass his house, it's likely him lifting weights, grunting and yelling, working through the stress of the day (yes, there is a lot) ...if it's quiet when you pass his house, it's probably because he is tending to his many houseplants, which he takes pride in keeping alive.
Favorite Scooter: eMicro
Order Processer/Admin Assistant
We see Jess as a heroine. One of the reasons: baking. Yes, she brings in yummy things for us to eat, which we really appreciate. But possibly an even bigger reason is that Jess very capably handles one of the hardest, most detail-oriented (and stressful!!) jobs in the office. She works with our largest customers to process their scooter orders. No small feat as this involves mastering multiple, complicated, custom systems requiring laser-like focus. Fortunately, Jess loves organizing and manages it all beautifully. She also enjoys hats, and is willing to wear a lot of them in our office! A Grand Rapids native, Jess has been involved with theaters locally for many years, meeting and marrying her husband in the process (brewpub wedding!). She is now stepmom to two energetic boys, and “mom” to the most talkative cat on the planet, Oliver. She binge-watches Netflix, and is constantly adding new destinations and adventures to her bucket list.
Favorite scooter: Sprite
Graphic Design/Creative Team
Jonaca is talented in many ways, and has been a great addition to the Micro team. Her attention to detail and Photoshop skills are A++ . She’s a regular mom AND a dog mom who enjoys a good Netflix series! If she’s not behind the computer, you can probably find her road-tripping to her favorite restaurant, Portillos.
Favorite scooter: Micro Merlin
Inbound Marketing Specialist
We knew Ali was going to be a great addition to our team when we first read her resume which started with 'I'm unconventional'. That kind of creativity prevails and makes her a lot of fun to work with. She handles quite a few of the ropes in marketing Micro and says she most loves the challenge of coming up with witty ways to say things. Hailing from Ann Arbor (although cheering for Notre Dame), Ali loves every last bit of Grand Rapids where Micro's main office is located. Outside of work you can find Ali trying new restaurants-- preferably a taco joint!-- as well as traveling, cooking, planning next year’s Halloween costume, or asking to pet your dog.
Favorite scooter: Micro Luggage