Official US Distributor for Micro
 888-236-5657  M-F 9am-5pm EST
 info@microkickboard.com

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    TOLL FREE: (888) 236.5657
    PHONE: (616) 242.0044
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    EMAIL: info@microkickboard.com

  • Micro Kickboard 

    5090 Kendrick Ct. SE
    Grand Rapids, MI 49512
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Micro Kickboard Return Policy

Updated: Mar 2, 2017

How do I return an item?  What items are eligible for return?

Firstly, helmets are not returnable/exchangeable.  For more information regarding helmets + sizing, please click here.


Otherwise, you are free to return any scooters, bikes, parts, or accessories as long as they are new and unused.  Here is our return address:

Micro Kickboard Returns

Order Number Here

5090 Kendrick Ct. SE

Grand Rapids, MI 49512

 

To provide an example, if your order number was originally 100134221, you would want to address the return package as follows:

Micro Kickboard Returns

Order #100134221

5090 Kendrick Ct. SE

Grand Rapids, MI 49512

Upon receipt of any returned items, we will process the refund within 2-3 business days.  We do not charge a restocking fee, though any shipping fees associated with the return would be the responsibility of the returning customer.  We also reserve the right to refuse any returns that are not received in new/unused condition.


Item Received as Gift?

If you received the item as a gift, we are able to offer store credit for any returned items; the store credit would equal whatever the purchaser spent on the item in the original order.  For this to work, the item(s) need to be originally purchased on our direct website (www.microkickboard.com) with an accompanying order number.  Finally, to expedite the turnaround time for your gift card, we ask that you address the package this way:

Micro Kickboard Returns

Order #100134221 – Gift Card

5090 Kendrick Ct. SE

Grand Rapids MI 49512

(same as previous example but with the “—Gift Card” added to line 2)

Similar to other refunds, we would have the gift card processed and emailed over within 2-3 business days.  Please contact us if you have any questions regarding returns:

info@microkickboard.com

or 

888-236-5657 (M-F, 9am to 5pm EST)